I regret to hear that you had a less than satisfactory experience with our products. As the owner of SG, providing high-quality merchandise and exceptional customer service is of the utmost importance to me.
I want to clarify that our hats are designed to be one-size-fits-most, with adjustable webbing to ensure a comfortable and customizable fit. This feature is intended to accommodate a wide range of head sizes and shapes.
I always welcome and appreciate any feedback from our customers, as it helps me identify areas for improvement and ensure we are meeting your expectations. Please feel free to reach out to me directly if you have any further questions or concerns. I am committed to addressing them promptly and to your satisfaction.
Thank you for your business, and I look forward to the opportunity to serve you better in the future.
Sincerely,
Loo
Owner, SG
